As a Director of Generative AI, alongside building AI fluency across my organization, I lead an AI solutions software development team that builds and ships AI systems all across North and Central America. My team and I ship solutions that create real business value, often designed to scale across multiple organizations and divisions.
My writing focuses on the structural shift toward an agentic future, how AI agents are changing the way software is designed, how buyers discover products, and how organizations capture business value from these trends. Some pieces examine how customer discovery is moving from human-navigated search to agent-mediated recommendation, and what happens when the AI names your competitor and never mentions you. Others take on agentic-first application design, software built around agent interactions rather than screens and forms, and the practical advantages it creates in development cost, training time, and productivity. The common thread is forward-looking and practical: what is changing, why it matters, and what leaders can do about it now.
The technical threads running through my work relate to MCP and AI agent harnesses, and the optimization of LLM use, especially in the business setting. The Model Context Protocol is emerging as the standard interface that AI agents use to discover and query the systems they rely on, and agent harnesses are the scaffolding that turns model capabilities into reliable, repeatable workflows. Together they shape how organizations capture business value from these trends, tools, and technologies, and I write about how to put them to work before the opportunity becomes a gap.